Simplific Pavarini's Ombudsman's mission is to act in a transparent, independent and impartial manner in order to properly address complaints about our products and services. It is intended to serve customers who have already resorted to the areas involved and were not satisfied with the solutions presented.

The Ombudsman does not replace the normal channels of service, being the last instance of customer access to solve their problems.

Phone: 0800 282 9900

For fiduciary-related questions please email: ouvidoria@simplificpavarini.com.br